Frequently Asked Questions

Yes. The set shares one coordinated trip design, and each towel can feature a different player name or nickname.

Your digital proof is prepared after your order and personalization details are received. It will be sent to the email address associated with your order before production begins.

Reasonable revisions to the details you submitted and the selected design can be requested before you approve the proof.

Your towels will not enter production without approval. If we cannot create a proof you are comfortable approving, your order will be refunded in full before production begins.

Yes. Groups of 13 or more can request custom per-player pricing and direct help coordinating the order.

You can begin planning the order before the final roster is ready. Every player name must be confirmed before you approve the proof.

Every order begins with the Proof Approval Guarantee: nothing enters production until you approve the complete personalized design.

After approval, allow approximately 3–5 business days for production before shipping. Standard U.S. shipping is included. If you have a firm trip date, contact us before ordering so we can review the timing with you.

Your digital proof is the approval checkpoint for every personalized detail. Please review the design, spelling, colors, and player names carefully before approving it.

Once approved, the order enters personalized production and cannot be returned or exchanged because of customer-submitted spelling errors, incorrect player information, or a change of plans. If your order arrives damaged, defective, or different from the approved proof, contact us within 7 days of delivery with photos and your order number so we can review the issue.